Returns

If for any reason you are not satisfied with your merchandise purchase, you may exchange it within 1 month of purchase, excluding shipping charges. No cash or credit card refunds are made. Please email me at fidosfiber@gmail.com to let me know you would like an exchange, or if there is a problem with your order.

Your original receipt must accompany your exchange to insure proper application of the credit. All exchanges must be in original re-sellable condition including original packaging. No exchanges are permitted on Gift Certificates, special-ordered yarn or needle felted items.

Please email me at fidosfiber@gmail.com before an exchange will be accepted. I will make every effort to make sure you are satisfied with your purchase.

Please send your returns in a securely wrapped package, insured, to us at:

Fido's Fiber

206 Ellwood Road

Berlin, CT 06037

We do not accept C.O.D.s.